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Login Login Login Search for " " Shoppers Help Center Select a Topic About Bread Pay™ General Questions Bread Pay™ Installments Bread Pay™ SplitPay Bread Loans™ (Debt Consolidation) In-Store Purchases Payments Order Returns & Order Cancellations Order Disputes & Order Refunds Sezzle Show AllGeneral Questions What’s the best way to take a photo of my US Driver’s License or US State ID? You can use any digital camera or phone that has a camera to take a photo of your US Driver’s License or US State ID. After placing the identity document on a dark, flat surface, check that your document is free from any shadows or glare. When framing the photo, make sure the entire document is visible and that everything is in focus. If you are uploading your document on your mobile device with a camera, you can take a photo of your ID document using that device’s camera. If you are using a desktop computer, we recommend taking the photo using a separate digital camera, and then uploading the images to your desktop computer. If you are uploading your document on your mobile device with a camera, you can take a photo of your ID document using that device’s camera. If you are using a desktop computer, we recommend taking the photo using a separate digital camera, and then uploading the images to your desktop computer. Did this answer your question? Yes No Are Bread’s Pay™ loans available everywhere in the United States? Bread Financial™ currently offers financing in the U.S. only. At this time, Bread Pay™ financing is not available in U.S. territories. Did this answer your question? Yes No Will paying my loan early change my monthly installment amount? Paying your loan early will not adjust your monthly installment amount. Did this answer your question? Yes No Will I receive a paper monthly statement? You will not receive paper monthly statements. We offer AutoPay, and we’ll send you reminders ahead of every due date. You can also view your payment schedule and account details online in the Bread Financial Member Porta l. Did this answer your question? Yes No What should I do if I am not receiving my verification code? Please wait a few minutes before requesting a new mobile verification code. The phone number you provide must be a mobile number that is able to receive text messages. You are given 5 attempts to validate your mobile number before being blocked for 15 minutes. If you are still not receiving a mobile verification code, we recommend you request a new verification code by selecting ‘Resend code’. For additional assistance, please contact our Member Support team here . Did this answer your question? Yes No What is Comenity Capital Bank and how is it related to Bread Pay™? Comenity Capital Bank, an affiliate of Bread Financial™, is the lender for Bread Pay products. Did this answer your question? Yes No I want to dispute the information Bread Financial™ reported to the credit bureaus. To dispute information Bread Financial reported to a credit bureau, you should file a dispute with the credit bureau where you observed the information you believe is inaccurate. Did this answer your question? Yes No I have a complaint about the retailer. Who should I contact? If you have a complaint regarding the retailer’s website or customer service, please contact the retailer directly. Did this answer your question? Yes No How do I view my current balance? You access the Bread Financial Member Portal Home Page to view your current balance. Did this answer your question? Yes No How do I update my contact information? You can update your email and phone contact information in the Bread Financial Member Portal by navigating to the Account page and selecting the Edit” link next to your email or phone number. To update your email and phone number via phone, or to update any other information, please call our Member Support team here . Did this answer your question? Yes No How do I authorize a third party to receive account information? To ensure the security of your information, we only provide your account information directly to you unless we receive your verbal consent to disclose information to a third party. We can also provide account information to your authorized power of attorney if you need ongoing support in managing your account. Please call our Member Support team here to authorize a third party or verify your account information via conference call. Did this answer your question? Yes No Does Bread Financial™ report to the credit bureaus? Yes, Bread Financial may report repayment information to consumer reporting agencies Did this answer your question? Yes No Can I consolidate my loans? Each payment plan is a separate loan and cannot be consolidated. Did this answer your question? Yes No Can I change the terms of my loan? You will not be able to adjust your loan terms after you have accepted them. Did this answer your question? Yes NoWe want to hear from you If you have questions ing Bread Pay™, we’re here to help. Account Login Contact Support Support Installments Terms of Service SplitPay Terms of Service Privacy Policy SMS Consent Esign Consent © 2015-2021 Lon Operations LLC. All rights reserved Legal Accessibility Privacy &...